COVID-19 UPDATE

To all our friends and family in Bury St Edmunds,

Following latest government advice, non-essential retail and outdoor dining is NOW OPEN! We love having you all back!

The shops you love will be opening their doors, with heightened safety measures to give you peace of mind. And restaurants are back too! Our increased capacity outdoor dining will accommodate you and your loved ones for that much-awaited catch up.

We know you can’t wait to be back doing the things you love. We’re asking you to continue to follow guidelines and, of course, we’ll continue with our enhanced cleaning and safety measures.

What we’re doing
When visiting arc, it may look a little different to normal and there are a few rules to adhere to, but don’t let that worry you – we have put together these FAQs for you to read before visiting so that you know what to expect.

We have installed hand sanitiser stations at entrances, and our team will be wearing face masks and gloves.

As the number of shoppers allowed in stores is restricted, queuing areas will be in place. These will be signposted and easy to understand once you arrive, but if you’ve got any questions, please ask one of our team.

Returning safely
We’re looking forward to welcoming our visitors back to arc now the government has advised we are safe to do so, with the right conditions in place.

We’ve been working hard behind the scenes to ensure the right balance of measures is in place to protect everyone who visits us, but also ensuring it will be an enjoyable experience.

Be Patient, Be Kind, Be Responsible.

We urge everyone who visits us to use common sense, follow the directional and helpful signage which we will have in place across the estate.

We want to remind you, our valued guest, that your safety and well-being continues to be our top priority.

In these uncertain times, know that we are here to safely welcome you back at your own pace. So, when the time is right, we are ready when you are.

All stores are currently open