Centre Opening Hours

To all our friends and family in Bury St Edmunds,

Following latest government advice, non-essential retail and outdoor dining can reopen at arc shopping centre on Monday 12 April. We can’t wait to welcome you back!

The shops you love will be opening their doors, with heightened safety measures to give you peace of mind. And restaurants are back too! Our increased capacity outdoor dining will accommodate you and your loved ones for that much-awaited catch up.

We know you can’t wait to be back doing the things you love. We’re asking you to continue to follow guidelines and, of course, we’ll continue with our enhanced cleaning and safety measures.


Monday08:30 –  18:00
Tuesday08:30 –  19:00
Wednesday08:30 –  18:00
Thursday08:30 –  18:00
Friday08:30 –  18:00
Saturday08:30 –  18:00
Sunday10:00 –  16:00

Individual store opening times may vary.  We advise checking the individual store’s page for their phone number to avoid disappointment.



Monday – 11.30 – 21.00
Tuesday – 11.30 – 21.00
Wednesday – 11.30 – 21.00
Thursday – 11.30 – 22.00
Friday – 11.30 – 22:30
Saturday – 11.30 – 22.30
Sunday – 11.30 – 21.30

Monday – 10:00am – 9:00pm

Tuesday – 10:00am – 9:00pm

Wednesday  – 10:00am – 9:00pm

Thursday – 10:00am – 9:00pm

Friday – 10:00am – 9:00pm

Saturday – 10:00am – 9:00pm

Sunday – 10:00am – 9:00pm

Monday – 09:00am – 9:00pm

Tuesday – 09:00am – 9:00pm

Wednesday  – 09:00am – 9:00pm

Thursday – 09:00am – 9:00pm

Friday – 09:00am – 9:00pm

Saturday – 10:00am – 9:00pm

Temporarily closed due to COVID-19

Monday – 11.30 – 21.30 
Tuesday – 11.30 – 21.30 
Wednesday – 11.30 – 21.30 
Thursday – 11.30 – 21.30 
Friday – 11.30 – 21.30 
Saturday – 11.30 – 21.30 
Sunday  – 11.30 – 21.30 

Monday – 11.00 – 22.00 
Tuesday – 11.00 – 22.00 
Wednesday – 11.00 – 22.00 
Thursday – 11.00 – 22.00 
Friday – 11.00 – 22.00 
Saturday – 11.00 – 22.00 
Sunday  – 11.00 – 22.00 

Monday – 08.00 – 17.00 
Tuesday – 08.00 – 17.00 
Wednesday – 08.00 – 17.00 
Thursday – 08.00 – 17.00 
Friday – 08.00 – 17.00 
Saturday – 08.00 – 18.00 
Sunday  – 08.00 – 17.00 

You can find our centre map here


Are you looking for a relaxing and enjoyable day out?  Then arc Bury St. Edmunds is the perfect shopping destination for you. Visit arc for the most desirable names in fashion, inspirational gift ideas and great places to eat, all coming to the most stunning new part of town.

The modern open street-scape centre opened in March 2009 and boasts a range of retail and leisure facilities, plus stunning accommodation. There truly is something for everyone at arc shopping centre.

arc has 37 smart shops and restaurants, topped off by the breath-taking new curved Debenhams flagship store. To browse our latest list of big name brands and designer labels.

Parking   PARKING

arc’s shopper car park has 850 spaces (including 37 Blue Badge spaces), with a further 870 spaces available to visitors in the neighbouring multi- storey car park (including 7 Blue Badge spaces). For more information please click here

Please note the car park at arc is called “Cattle Market / arc” and the multi-storey close to the centre is called “Parkway multi-storey”. 

Toilets    TOILETS

Public toilet facilities within arc are located just off Hanchet Square, Walk in between New Look and Debenhams to access them.

Family Facilities   FAMILY FACILITIES

Baby changing facilities can be found in the public toilets located just off Hanchet Square.

Click and Collect   CLICK & COLLECT

A feature which enables you to shop, click and collect at your convenience from your favourite stores. With 28 brands now offering this service within arc let us help you with your shopping experience.

Click Here to find out which stores offer click and collect

Disabled and HDU Facilities   DISABLED & HDU FACILITIES

These facilities include:

  • Fixed height adult changing table along with adjustable powered hoist
  • Radar Key access (you can borrow a Radar Key from Centre Management – press the intercom located outside the Public Toilets)
  • Fitted with emergency alarms
  • Our disabled and high dependancy toilets are Crohn’s and Colitis accessible.

For details of the Shopmobility Scheme in Bury St Edmunds please follow this link.

Centre Information

If you have any questions or comments relating to arc, please contact us at:

Centre Managers Office,
14 Prospect Row,
Bury St Edmunds,
IP33 3DG
Tel:01284 706037
Email: enquiries@arc-burystedmunds.com

Commercialisation Opportunities

If you are interested in renting space in the shopping centre, for a stall or event, please contact Sam Parker; sam.parker@cbre.com


Poster Sites

In partnership with Positive Media Marketing, we have captive, low price and really effective ‘A3 washroom poster frames’ strategically placed in high dwell/captive areas such as ladies cubicle doors, above male urinals and hand dryers….prefect for reaching your target audience!

Please email Simon Grant Simon.Grant@positivemediamarketing.co.uk or call 0800 915 4444 if you are interested in promoting your organisation exclusively to thousands of locals in a proven way or visit www.washroomadvertising.co.uk


Set in the heart of the historic town centre, Arc is a 265,000 sq ft ultra-modern retail and leisure development providing 36 shops, cafes, restaurants a multi-purpose 500 seat cultural venue and high quality residential apartments. Anchored by Debenhams the scheme benefits from an array of fashion and aspirational retailers including L’Occitaine, Hobbs, Joules, Next, Topshop/Topman and Fat Face reflecting the affluence of the 1.4 million people who live within an hours drive of the scheme. Excellently located with easy access to the A14 and the railway station the scheme has its own 850 space car park with a further 780 spaces available in the neighbouring council car park, ensuring that the majority of shoppers coming to Bury St Edmunds by car with enter the town via arc.
Recent lettings include Smiggle, Pandora, Byron and Joules.

Contact details:

Steve Morgan
Director – Retail
30 Warwick Street | London W1B 5NH

T +442073995924
E Steve.Morgan@eu.jll.com
Website: jll.co.uk