Security Supervisor

Job Title: Security Supervisor

Location: The Arc Shopping Centre, Bury St Edmunds

Pay Rate: £12.19ph

Hours: Average 44hrs pw, 4 on 4 off rolling rota

As a Security Supervisor, you will be responsible for the safety and security of The Arc Shopping Centre, its tenants and customers. Your day-to-day duties will include:

· Supervise the delivery of all services to provide consistently high levels of performance that meet contractual obligations to partners including legislation.

· To evaluate working practices to drive improvements.

· Ensure uniforms, materials, consumables are sufficient at all times.

· Ensure that operational delivery is being maintained to the highest standard. This includes cover of holiday and sickness for colleagues.

· Ensure all machinery breakdowns and maintenance are managed effectively

· Carry out any other reasonable request of the manager, partners, business manager or a director.

· Motivate the management team and encourage, coach and mentor staff to achieve their full potential and throughout.

· Communicate clearly with your team the results of customer SLA and KPI meetings.

· Assist in the recruitment of high calibre candidates to ensure the organisation can plan for the future positions (succession planning).

· Motivate and recognise your team to improve retention figures by displaying leadership qualities.

· Manage colleagues performance, undertaking quarterly performance reviews and annual appraisals on all members of site based staff, and making all such records available for examination.


· As a Security Supervisor you will need:

· Valid SIA Licence and First Aid certification – For the right candidate Westgrove may be willing to provide Training in order to obtain a licence

· A valid CCTV Licence is desirable

· You must be flexible

· Highly motivated

· Excellent customer service skills


What you will get in return:

We understand that our people are our business and we want our colleagues to feel special. So, on top of the usual things you’d expect from a business like ours, we also reward you with:

· Pension scheme (eligibility rules apply).

· Training and development opportunities including NVQ’s, Diploma’s, English speaking and writing support and more.

· Access to ‘Retail Trust’ who provide 24/7 FREE health and wellbeing advice, financial support such as hardship grants, retail discounts via ‘Happi’ and more.

· Access to HSF Health Care and Benefits scheme including money towards dental, optical, prescription & medical costs.

· Reward and Recognition Awards.

· Paid volunteering days.

· Access to ‘Perkbox’ offering discounted gym memberships and high street discounts.

· £200 Refer a Friend Scheme.

· Personal accident cover


Think that this position is right for you? Then we’d love to hear from you. Click the ‘Apply Now’ button, send us your CV and we’ll consider you for the first round of interviews.

You could be right for this position if you’ve previously worked as any of the following: Security Guard, Security Supervisor or Store Security/Loss Prevention.


Job Type: Full-time

Salary: £12.19 per hour

Ability to commute/relocate:

  • Bury St Edmunds, IP33 3DG: reliably commute or plan to relocate before starting work (required)


  • security: 3 years (preferred)


  • English (preferred)


  • First Aid Certification (preferred)
  • SIA (preferred)

Work Location: In person