Centre Opening Hours


Monday09:00 – 17:30
Tuesday09:00 – 17:30
Wednesday09:00 – 17:30
Thursday09:00 – 17:30
Friday09:00 – 17:30
Saturday09:00 – 17:30
Sunday10:00 –  16:30


Please navigate to the individual restaurant pages for up-to-date opening times.


Are you looking for a relaxing and enjoyable day out?  Then arc Bury St. Edmunds is the perfect shopping destination for you. Visit arc for the most desirable names in fashion, inspirational gift ideas and great places to eat, all coming to the most stunning new part of town.

The modern open street-scape centre opened in March 2009 and boasts a range of retail and leisure facilities, plus stunning accommodation. There truly is something for everyone at arc shopping centre.

arc has 37 smart shops and restaurants. 

Parking   PARKING

arc’s shopper car park has 850 spaces (including 37 Blue Badge spaces), with a further 870 spaces available to visitors in the neighbouring multi- storey car park (including 7 Blue Badge spaces). For more information please click here

Please note the car park at arc is called “Cattle Market / arc” and the multi-storey close to the centre is called “Parkway multi-storey”. 

Toilets    TOILETS

Customer toilet facilities within arc are located just off Hanchet Square, walk next to New Look to access them.

Our Loos were awarded the ‘Platinum’ standard in the 2022 Loo of the Year Awards, as well as the Washroom Cleaner of the Year Award.

Family Facilities   FAMILY FACILITIES

Baby changing facilities can be found in the customer toilets located just off Hanchet Square.

Our Changing Facilities won the Space to Change Platinum Plus award in the 2022 Loo of the year awards. 

Click and Collect   CLICK & COLLECT

A feature which enables you to shop, click and collect at your convenience from your favourite stores. With 28 brands now offering this service within arc let us help you with your shopping experience.

Disabled and HDU Facilities   DISABLED & HDU FACILITIES

These facilities include:

  • Fixed height adult changing table along with adjustable powered hoist
  • Radar Key access (you can borrow a Radar Key from Centre Management – press the intercom located outside the Public Toilets)
  • Fitted with emergency alarms
  • Our disabled and high-dependency toilets are Crohn’s and Colitis accessible.

For details of the Shopmobility Scheme in Bury St Edmunds please follow this link.

To visit arc Shopping Centre’s Euan’s Guide page please click HERE.


Bring your best friend shopping with you here at arc! We are paws-itively delighted to be a dog-friendly shopping centre with many of our stores inviting your four-legged friends in with you.

Click  here to find out more!

Centre Information

If you have any questions or comments relating to arc, please contact us at:

Centre Managers Office,
14 Prospect Row,
Bury St Edmunds,
IP33 3DG
Tel:01284 706037
Email: enquiries@arc-burystedmunds.com


Commercialisation Opportunities

If you are interested in renting space in the shopping centre, for a stall or event, please contact Sam Parker; sam.parker@cbre.com


Poster Sites

In partnership with Positive Media Marketing, we have captive, low price and really effective ‘A3 washroom poster frames’ strategically placed in high dwell/captive areas such as ladies cubicle doors, above male urinals and hand dryers….perfect for reaching your target audience!

Please email Simon Grant Simon.Grant@positivemediamarketing.co.uk or call 0800 915 4444 if you are interested in promoting your organisation exclusively to thousands of locals in a proven way or visit www.washroomadvertising.co.uk


Set in the heart of the historic town centre, arc is a 265,000 sq ft ultra-modern retail and leisure development providing 36 shops, cafes, restaurants a multi-purpose 500 seat cultural venue and high quality residential apartments. The scheme benefits from an array of fashion and aspirational retailers including L’Occitaine, Hobbs, Joules, Next, JD and Fat Face reflecting the affluence of the 1.4 million people who live within an hours drive of the scheme. Excellently located with easy access to the A14 and the railway station the scheme has a 850 space car park with a further 780 spaces available in the neighbouring council car park, ensuring that the majority of shoppers coming to Bury St Edmunds by car will enter the town via arc.

Contact details:

Steve Morgan
Director – Retail
30 Warwick Street | London W1B 5NH

T +442073995924
E Steve.Morgan@eu.jll.com
Website: jll.co.uk


Damian Sumner


Brasier Freeth

3rd Floor | 53 Duke Street | London W1C 2PF

T: 07974 085 738

E: damian.sumner@brasierfreeth.com

Website: brasierfreeth.com